Author Archives: dvenables

New CFPB Report: Student Loan Debt of Older Consumers Quadrupled Over Past Decade

Earlier this month, the CFPB’s Office for Older Americans and Office for Students and Young Consumers released its “Snapshot of Older Consumers and Student Loan Debt” which revealed a troubling statistic – the number of consumers age 60 and older with student loan debt has quadrupled over the last decade in the United States. In 2015 alone, older consumers owed an estimated $66.7 billion in student loans and consumers age 60 and older are the fastest growing age-segment of the student loan market.

The CFPB noted that this trend is not only the result of borrowers carrying their own student debt later into life but a growing number of parents and grandparents are financing their children’s and grandchildren’s college education, taking out the loans directly or co-signing on a loan with the student as the primary borrower.

Older borrowers entering retirement with student loan debt face a number of challenges that may contribute to their inability to repay their student loans or meet their responsibility for their children’s loans. Unlike younger borrowers, who generally have more time in the workforce to increase their income and pay off the debts, older consumers typically experience a decrease in income as they age.  In addition, some older consumers face other challenges, such as an increased incidence of physical and cognitive impairments associated with aging. These challenges may limit the ability to remain in the work force and may be associated with a decline in income.

The CFPB Report can be found below:
Snapshot of older consumers and student loan debt

Consumer Financial Protection Bureau Expands Foreclosure Protections for Borrowers

Consumer Financial Protection Bureau Expands Foreclosure Protections for Borrowers

On August 4, 2016, the Consumer Financial Protection Bureau (CFPB) finalized new measures to ensure that homeowners and struggling borrowers are treated fairly by mortgage servicers, including:

  • Requiring servicers to provide certain borrowers with foreclosure protections more than once over the life of the loan,
  • Expanding consumer protections to surviving family members and other homeowners,
  • Providing more information to borrowers in bankruptcy,
  • Requiring servicers to notify borrowers when loss mitigation applications are complete,
  • Protecting struggling borrowers during servicing transfers,
  • Clarifying servicers’ obligations to avoid dual-tracking and prevent wrongful foreclosures, and
  • Clarifying when a borrower becomes delinquent.

The CFPB’s press release and link to rules is here.

National Consumer Protection Week March 1-7

National Consumer Protection Week (NCPW) is a coordinated campaign that encourages consumers nationwide to take full advantage of their consumer rights and make better-informed decisions.  Find out more at:

In recognition of National Consumer Protection Week, the Oregon Department of Justice has released its 2014 list of Top 10 Consumer Complaints